Quality System

M. Brittain (York) Ltd have achieved the standard required for Quality Management Systems and as such been accredited with the prestigious BS EN ISO 9001:2015, a standard first bestowed on the company in December 1988

We hold certificate number RS 00444 issued by the 
British Standards Institution, 389 Chiswick High Road, London. W4 4AL

Certificate validity can be checked with BSI by telephone
020 8996 9001 or visiting: 




Quality Policy



It is the policy of M. Brittain (York) Ltd to provide services and products of a consistently high quality to our customers and to establish objectives and processes necessary to deliver results. The Managing Director recognises that in order to achieve our goals the active involvement, participation and commitment of all employees is essential to its success.


To achieve our goals we shall


  • Strive to continually improve customer satisfaction by fulfilling their needs.


  • Continually improve our QMS, ensuring it complies with the appropriate standards.


  • Ensure we are fully compliant with all statutory and regulatory requirements.


  • Set and review performance objectives in areas critical to the success of the business.


  • Maintain a healthy communications network to ensure that all interested parties associated with the Company know what is expected of them.


  • Provide resources and individual development whereby personnel can meet their own and the business objectives.


  • Review the quality policy to ensure it remains appropriate to the objectives and the direction of the business.


A. Brittain

Managing Director